Love is a Moment - GDPR & Privacy Policy


We at Love is a Moment T/a DB Creations are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with us. We are also committed to complying with the General Data Protection Regulation.

Love is a Moment has established this Online Privacy Policy so that you can understand the care with which we intend to treat your Personal Information. It has also been designed to answer the following and to help you understand;

  • How and why Love is a Moment collect information from you
  • Who we share your information with, why and on what basis
  • What your rights are

Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home. In general, you can visit the pages on Love is a Moment without telling us who you are or revealing any Personal Information about yourself.

Love is a Moment strives to comply with all applicable laws around the globe that are designed to protect your privacy. Although legal requirements may vary from country to country, Love is a Moment intends to adhere to the principles set forth in this Online Privacy Policy even if, in connection with the above, we transfer your Personal Information from your country to countries that may not require an "adequate" level of protection for your Personal Information. In other words, our goal is to provide protection for your Personal Information no matter where that Personal Information is collected, transferred, or retained.

How and why Love is a Moment collect information from you

When you buy goods from Love is a Moment, you are entering into a contract with us. At the time of purchasing we ask for a customer to provide us with some personal information at the checkout or on our contact pages. Without this personal information we would not be able to provide you with our goods and services in a satisfactory manner. This personal information includes:

  • Email address
  • Full name
  • Shipping address
  • Billing address
  • Contact numbers
  • Wedding date or Event date

Who we share your information with, why and on what basis

Love is a Moment works with a number agencies, businesses and trusted suppliers in order to provide our customers with high quality goods and services. These third parties include delivery services such as Royal Mail, TNT, FEDEX, DHL etc. to provide delivery of your goods. Also external workshops for any services that are not available in house. IT companies to support our website and other business services. Marketing companies to support us with our email marketing and our offline marketing. Payment processing providers in order to securely take and manage payments. ( Please note we do not store any payment details for our customers ).

All parties that we work with comply with Love is a Moment privacy policy.

What your rights are

As a customer you are entitled to:

  • Right to be informed - to be provided with enhanced privacy notice
  • Right of access - to request access to your personal information
  • Right to rectify - to have your personal information corrected
  • Right to erasure - to have your personal information erased
  • Right to restrict processing - to restrict processing of your personal information
  • Right to data portability - to electronically move, copy or transfer your personal information in a standard form
  • Right to object - to object to processing of your personal information
  • Rights with regards to automated individual decision making, including profiling

If you have any general enquiries about your rights or you wish to exercise your rights please contact Glen Duggleby at


Love is a Moment take your data storage seriously and all prints and information are stored on our secure database with every effort taken to ensure it's safe keeping.

We will not not pass on your data to third parties, and all fingerprints are kept for the sole purpose of creating keepsakes and giftware for our customers.

We will not market to you about your prints, they remain in our system should you wish to order goods at a later date, or repair or replace existing orders.

If you wish to have your prints deleted, simply contact us here at or your funeral director, and all prints will be deleted within 24 hours, and notification provided to you of such.

Please bare in mind once this has taken place, we will no longer be able to repair or replace existing goods so we would advise they remain safely on our system for further use in the future if required.



Some of our Web pages utilize "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about Web site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a Web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.

You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you may not be able to view certain parts of the website and may need to re-enter your user name and password.

Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our Web site and your Web experience. We may also analyze information that does not contain Personal Information for trends and statistics.



Wherever your Personal Information may be held within Love is a Moment or on its behalf, we intend to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorized access or disclosure. All data is stored in a password protected database. Access to the systems where this data can be accessed is restricted to authenticated accounts e.g staff.

Any third parties who have access to personal information must sign a Non-Disclosure Agreement e.g our web-site developers.

Love is a Moment will share information with a third party where there is a legal requirement to do so e.g law enforcement.

Our website is not structured to attract children. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 13 years of age.

Our Commitment

Protecting your privacy online is an evolving area, and Love is a Moment are constantly evolving to meet these demands.

If you have any comments or questions regarding our Online Privacy Policy, please contact us at Glen Duggleby at


By using this Web site, you consent to the terms of our Online Privacy Policy and to love is a Moment processing of Personal Information for the purposes given above as well as those explained where Love is a Moment collects Personal Information on the Web. Should the Online Privacy Policy change, we intend to take every reasonable step to ensure that these changes are brought to your attention by posting all changes prominently on our web site for a reasonable period of time.


If you have a complaint with regards to our privacy policy or you believe we may have incorrectly handled your personal information please contact us immediately on


  0113 2787694

  14 Weetwood Lane Leeds LS16 5LX